GENERAL INFORMATION 

www.hausofhoney.com (hereinafter also referred to as the “site”) is provided by Beehive srls. If you have any problems with the website or with the order placed on the website, please contact customer service at info@hausofhoney.com and we will certainly be able to find a solution. By visiting our site and / or purchasing anything from us, you commit to our “Service” and agree to be bound by the following terms and conditions, including such additional terms and conditions and policies referenced herein and / or available via hyperlink. These Terms of Service apply to all users of the site, including, without problem, users who are browsers, vendors, customers, merchants and / or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you cannot access the website or use any services. If these terms of service are considered, acceptance is expressly limited to these terms of service. Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and / or changes to our website. It is your responsibility to check this page periodically for any changes. Access access to the website after the posting of any changes to the acceptance of those changes.

SHIPPING

GENERAL INFORMATION

Pending the availability of the product and the completion of the payment, your order will be shipped on average within 2-4 days from the order. We work with leading couriers to make sure our products are delivered in a timely and quality manner. If you have any questions or your country is not listed below, please feel free to contact us at info@hausofhoney.com and we will certainly be able to find a solution.

SHIPPING INFORMATION 

Pending the availability of the product and the completion of the payment, your order will be shipped on average within 2-4 days from the order. We work with leading couriers to make sure our products are delivered in a timely and quality manner. If you have any questions or your country is not listed below, please feel free to contact us at info@hausofhoney.com and we will certainly be able to find a solution.

PRICES

Free shipping all over the world with delivery times of approximately 4-10 working days.

TRACKING AND ORDER STATUS

You will receive a shipping confirmation email when your order has shipped from our warehouse. This email contains a tracking link, which allows you to follow the progress of your shipment. Please note that it may take up to 24 hours from the time you received the shipping confirmation email for the link to be active.

RETURNS

RETURNS GENERAL INFORMATION

If for any reason you are not completely satisfied with your purchase on hausofhoney.com, you have the option of returning the products. We would like you to have a pleasant and risk-free shopping experience with us and that is why we offer a return service. You have 14 days to return your order, starting on the day you (or another person assigned by you) received it. Please note that if you have selected a collection point for the delivery of your order, the withdrawal period starts on the day it was delivered to this collection point.

HOW TO RETURN

Contact us at info@hausofhoney.com. Provide your order number and we will share our office return address with you. Returned items must be in original condition with tags. Customers are responsible for all return shipping costs. We only accept returns from purchases made on hausofhoney.com.

REFUND

When your return has been received by our office you will be notified by e-mail. You will receive a full refund of the product price within 7 days of receipt, in the same form of payment originally used for the purchase.

PRIVACY POLICY

PRIVACY GENERAL INFORMATION

We are attentive to the need for adequate protection and responsible processing of all personal information received and we attach great importance to data security and confidentiality. This Privacy Policy sets out guidelines on how we treat personal information. We guarantee total confidentiality in relation to your personal data, we are responsible for personal data sent through www.hausofhoney.com and will disclose your information to third parties only in relation to the service we provide to you. The following is an account of how we use the personal information you leave and / or submit when you visit our website and when you use our various services.

COLLECTION INFORMATION

We collect information about you when you actively submit information to www.hausofhoney.com, subscribe to the newsletter, place an order and / or participate in other activities on the website. The personal information we collect may include, for example, your name, your email address, your private address, your telephone number and similar identifying data, information about an online purchase and your browsing of the website. When you submit information, you will always be informed if the input is voluntary or a requirement for the implementation of the desired action, such as completing a transaction in our online store.

SUBSCRIPTION TO NEWSLETTER

Entering your details and subscribing to the newsletter means that you are giving Haus of Honey your consent to collect and process your personal information, in order to send you our newsletter. Only Haus of Honey will receive and can access your information and you can withdraw your consent at any time.

HOW WE USE PERSONAL INFORMATION

Personal information is collected and used for the following purposes: – Fulfillment of an order in our online shop – Subscription to a newsletter – Account / user profile management – Participation in events – Transmission of other marketing material, including coupon codes – Summary of your purchase history – Traffic statistics and analysis on www.hausofhoney.com – Other marketing measures – The use of your personal information for sending marketing material will only take place if you have previously provided your explicit consent, unless the act provides for the possibility that we can contact you without your first giving us your consent . House of Honey keeps statistics on which areas of the website our users visit and which products are preferred by users. This data does not contain any personal information. The data collected provides us with knowledge of how users use the website. This information is used to improve the website. We do not sell or otherwise disclose information about the use and navigation of our website by our users and we do not sell or distribute information about your purchases to third parties.

DISCLOSURE TO OTHER DATA CONTROLLERS

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

THIRD-PARTY SERVICES

In general, the third party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us. However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for purchase-related transactions. For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be handled by these providers. In particular, remember that some suppliers may be located or have facilities that are located in a jurisdiction other than you or us. Therefore, if you choose to proceed with a transaction that involves the services of a third party service provider, your information may be subject to the laws of the jurisdiction in which that service provider or its facilities are located. For example, if you are located in Canada and your transaction is being processed by a payment gateway located in the United States, your personal information used to complete that transaction may be subject to disclosure under United States law, including the Patriot Act. Once you leave our store’s website or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS TO OTHER WEBSITES

When you click on links in our store, they may be directed outside of our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

DELETION OF PERSONAL INFORMATION

We delete your personal information when we no longer need to process it to fulfill one or more of the purposes set out above in the “How We Use Personal Information” section. Information can be processed and stored for longer, anonymously.

COOKIES

COOKIES GENERAL INFORMATION

This section explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use, i.e. the information we collect using cookies and how that information is used and how to control cookie preferences. You can at any time change or withdraw your consent from the Cookie Declaration on our website

WHAT ARE COOKIES

Cookies are small text files that are used to store small information. Cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website work properly, make it more secure, provide a better user experience and understand how the website works and analyze what works and where it needs improvement.

HOW TO USE COOKIES

Like most online services, our website uses first-party cookies and third-party cookies for a variety of purposes. Proprietary cookies are mostly necessary for the website to function properly and do not collect any of your personally identifiable data. The third party cookies used on our websites are mainly used to understand how the website works, how you interact with our website, keep our services secure and, all in all, provide you with a better and improved user experience and contribute to accelerate your future interactions with our website.

WHAT KIND OF COOKIES DO WE USE?

Essential: some cookies are essential to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log into your account, add products to your cart and checkout securely. Statistics: These cookies store information such as the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the origin of the visit, etc. This data helps us understand and analyze how the website is performing and where it needs improvement. Functional: These are the cookies that help certain non-essential functionalities on our website. These features include embedding content such as videos or sharing content on the website on social media platforms. Preferences: These cookies help us to memorize your settings and browsing preferences such as language preferences in order to have a better and efficient experience on future visits to the website. Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements we show you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these advertising campaigns. The information stored in these cookies may also be used by third party ad providers to show you ads on other websites on your browser as well.

WHAT KIND OF COOKIES DO WE USE?

Essential: some cookies are essential to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log into your account, add products to your cart and checkout securely. Statistics: These cookies store information such as the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the origin of the visit, etc. This data helps us understand and analyze how the website is performing and where it needs improvement. Functional: These are the cookies that help certain non-essential functionalities on our website. These features include embedding content such as videos or sharing content on the website on social media platforms. Preferences: These cookies help us to memorize your settings and browsing preferences such as language preferences in order to have a better and efficient experience on future visits to the website. Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements we show you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these advertising campaigns. The information stored in these cookies may also be used by third party ad providers to show you ads on other websites on your browser as well.

How can I control the cookie preferences?

Refer to Google’s instructions for how to deselect Google Analytics on the Internet. If you do not wish to accept cookies, you can refuse their use by changing the appropriate settings on your browser. Please note that if you do not wish to use cookies when you visit www.hausofhoney.com, this may have an impact on your shopping experience. Different browsers provide different methods for blocking and deleting cookies used by websites. You can change your browser settings to block / delete cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

YOUR RIGHTS

You have the right to obtain information about the information we process about you (subject to certain legal exclusions). You also have the right to object to the collection and further processing of your personal information. Furthermore, you have the right to have your personal information corrected, deleted or blocked. You also have the right to obtain information about yourself that you have provided to us and to transmit this data to another data controller.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and / or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell you products.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) can be transferred unencrypted and involves (a) transmission over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted when being transferred over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without our express written permission. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY, COMPLETENESS AND TIMELINESS INFORMATIONS

We are not responsible if the information made available on this site is not accurate, complete or up to date. The material on this site is provided for general information purposes only and should not be considered or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain some historical information. Historical information, necessarily, is not up to date and is provided for reference only. We reserve the right to change the contents of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

MODIFICATIONS TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension or termination of the Service.

PRODUCT OR SERVICES

Some products or services may only be available online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that the display of any color of your computer monitor is accurate. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue production of any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any product, service, information or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card and / or orders that use the same billing and / or shipping address. In the event that we make a change or cancel an order, we may attempt to notify you by contacting the email and / or billing address / phone number provided when placing your order. We reserve the right to limit or prohibit orders which, in our sole judgment, appear to be placed by resellers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed. For more details, please see our Returns Policy.

OPTIONAL TOOLS

We may provide you with access to third party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without any warranties, representations or conditions of any kind and without any endorsement. We will have no liability arising out of or related to your use of optional third party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are aware of and agree to the terms under which the tools are provided by the relevant third party vendors. We may also, in the future, offer new services and / or features through the website (including the release of new tools and resources). Such new features and / or services will also be subject to these Terms of Service.

THIRD-PARTY LINKS

Some content, products and services available through our Service may include third party materials. Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability for any third party materials or websites or for any other third party materials, products or services. We are not liable for any damages or damages related to the purchase or use of goods, services, resources, content or any other transactions made in connection with third party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific contributions (e.g. contest entries) or without our request, you send creative ideas, suggestions, proposals, projects or other materials, online, by e-mail, postal mail or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, modify, copy, publish, distribute, translate and otherwise use by any means the comments you submit to us. We are and will have no obligation (1) to keep any comments confidential; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to monitor, edit or remove content that we determine in our sole discretion to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or infringes any party’s intellectual property or these Terms of Service. . You agree that your comments will not infringe any third party right, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise illegal, offensive or obscene material, or contain any computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or any third party as to the source of any comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility and take no responsibility for any comments posted by you or any third party.

PERSONAL INFORMATION

Your submission of personal information via the store is governed by our Privacy Policy. To view our Privacy Policy.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without notice (including after you have submitted your order). . We undertake no obligation to update, modify or clarify information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specified update or update date applied in the Service or on any related website should be considered to indicate that all information in the Service or on any related website has been changed or updated.

PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Service, you may not use the site or its content: (a) for any illegal purpose; (b) to solicit others to commit or participate in illegal acts; (c) violate any international, federal, provincial or state local regulations, rules, laws or ordinances; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, harm, defame, slander, denigrate, intimidate or discriminate on the basis of sex, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) provide false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other website or the Internet; (h) to collect or track the personal information of others; (i) for spam, phishing, pharm, pretext, spider, crawl or scraping; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other website or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not warrant, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice. You expressly agree that the use or inability to use the service is at your sole risk. The service and all products and services provided to you through the service are (except as expressly stated by us) provided “as is” and “as available” for use, without any representation, warranty or condition of any kind. , express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no event House of Virtue, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensees will be liable for any injury, loss, claim or anything direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost profits, lost savings, lost data, replacement costs or any similar damage, whether based on contract, tort (including negligence), strict liability or other, arising from the use of any of the service or any product procured using the service, or for any other claim related in any way to the use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of using the service or any content (or product ) published, transmitted or otherwise made available through the service, even if advised of the possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Haus of Honey and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensees, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or request, including reasonable attorney fees, incurred by third parties as a result of or resulting from your violation of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SEVERABILITY

In the event that any provision of these Terms of Service is found to be illegal, void or unenforceable, such provision will still apply to the fullest extent permitted by applicable law and the unenforceable part will be deemed separate from these Terms of Service, such determination shall not affect the validity and applicability of the other remaining provisions.

TERMINATION

The obligations and responsibilities of the parties incurred prior to the termination date will survive the termination of this contract for all purposes. These Terms of Service are effective unless and until terminated by you or us. You can terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you stop using our site. If in our sole discretion you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due until the date of termination. included; and / or consequently may deny you access to our Services (or parts of them).

ENTIRE AGREEMENT

Failure by us to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules published by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements, communications and proposals. or contemporaneous, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguity in the interpretation of these Terms of Service should not be construed against the drafting party.

GOVERNING LAW

These Terms of Service and any separate agreements under which we provide the Services to you will be governed by and construed in accordance with Italian law.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for any changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

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